What is Tidio?
A customer service platform with live chat and an AI agent (Lyro) that answers common questions, popular with small online shops.
Business use cases
- Answer shop questions 24/7
- Recover abandoned carts by chat
- Hand over to a person when needed
Best for
Small e-commerce support.
Before you choose it
- Check current prices and plan limits on the official site; they change often.
- Read the data-protection settings before using client or personal data.
- Test it on one real task for a week and measure the time saved.
- Compare it with one or two of the alternatives on this page.
