What is Zendesk?
A customer service platform for ticketing, help centres and AI agents, used by companies of all sizes.
Business use cases
- Manage support tickets
- Build a knowledge base
- Automate routine requests
Best for
Structured support operations.
Before you choose it
- Check current prices and plan limits on the official site; they change often.
- Read the data-protection settings before using client or personal data.
- Test it on one real task for a week and measure the time saved.
- Compare it with one or two of the alternatives on this page.
