Who buys it
Restaurants, hotels, clinics, garages and shops with public reviews.
What you deliver
- Reply templates by situation
- Replies to recent reviews
- A review request routine
- A monthly feedback summary
How to deliver it, step by step
- List every review platform the business is on.
- Write reply templates for praise, complaints and fake reviews.
- Reply to the backlog with the owner's approval.
- Set up a simple way to ask happy customers for reviews.
- Summarise themes monthly for the owner.
Tools to start with
See alternatives in the AI tools directory.
Validate demand before selling
Offer the service to two or three businesses at a pilot price and measure the result before and after (time saved, calls, replies, sales). Use our guide Validate an AI business idea in 30 days.
How to charge
$100–300/month. Combine a one-time setup with a monthly plan when the service needs updates. Test your numbers in the financial simulator and read how to price an AI service.
Indicators to track
- Reply rate
- Average rating
- New reviews per month
Common mistakes and risks
- Buying or faking reviews
- Defensive replies
- Revealing customer details in replies
Starter prompt
Replace the [brackets] with your details and review every output before it reaches a client.
Draft a polite reply of 80 words or fewer to this customer review for [BUSINESS]. Thank, acknowledge and invite to continue privately if needed. Do not promise actions the business has not agreed. Review: [TEXT]
