What is Intercom?
A customer service platform with an AI agent (Fin), help centre and inbox for support teams.
Business use cases
- Resolve common questions with AI
- Run a help centre
- Manage support conversations
Best for
Scaling support teams.
Before you choose it
- Check current prices and plan limits on the official site; they change often.
- Read the data-protection settings before using client or personal data.
- Test it on one real task for a week and measure the time saved.
- Compare it with one or two of the alternatives on this page.
