Payment and delivery
Use a trusted payment provider and automatic delivery: a download page or email sent after payment. Keep download links private.
Legal pages
Publish terms of sale, a privacy policy, a refund policy and a licence explaining how buyers can use the product. Check the rules for digital sales and taxes where you and your buyers are.
Support
Give an email address and a response time. Prepare answers to common questions such as lost links or file formats.
Run a test purchase
Buy your own product at a test price or in sandbox mode. Check every step: payment, email, download, file opening on phone and computer.
Example
Launch checklist
Payment works · download page loads · files open in Word and Google Docs · confirmation email arrives · legal pages linked · support email answered within one business day.
Prompt to try
Replace the [brackets] with your own details and review the result before using it.
Create a pre-launch checklist for selling a digital product with [payment provider] and [delivery method]. Include payment, delivery, legal pages, tax questions to check, support and a test purchase.
Exercise
Set up a test purchase.
